1.Detects conversation rating added
Integrate Intercom to detect new conversation ratings and to start the review-invite workflow.
When conversation rating added arrives, delays can cost review momentum and miss the window for high-intent feedback. This automation filters qualifying ratings, checks invite history, delays outreach, and sends review request emailsβso your team can capture more reviews without manual follow-up.
Integrate Intercom to detect new conversation ratings and to start the review-invite workflow.
Integrate Filter by Zapier to gate eligible scores and to continue only for qualifying positive ratings.
Integrate Storage by Zapier and data lookups to check if an invite marker exists for the conversation ID.
Integrate Delay by Zapier to hold outreach for a short interval so any follow-up messages can complete.
Integrate Gmail and email templates to send the review request and to flag the conversation in Storage by Zapier.
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Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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