1.Detect new ticket tagged for review
Integrate Zendesk and ticketing tools to watch tagged tickets and start outreach for review collection.
When support tickets get tagged for review outreach, delays can stall collection. This automation finds or creates contacts, sends Trustpilot invitations, and updates Zendesk ticket follow-upsβso your team can collect reviews faster.
Integrate Zendesk and ticketing tools to watch tagged tickets and start outreach for review collection.
Integrate ActiveCampaign and email marketing tools to find or create contacts and add them to the outreach list.
Integrate Trustpilot and invitation templates to create a review invitation and set the preferred send time.
Integrate Zendesk and reporting tools to add an internal note that an invitation was sent and store the reference.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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