1.Captures incoming review data
Integrate Google Business Profile and review routing rules to capture incoming review text, rating, labels, and timestamps for processing.
When new reviews arrive without a fast alert, teams miss context and respond late. This automation captures review data, normalizes fields, and posts AI summary threadsβso your team can act quickly on every review.
Integrate Google Business Profile and review routing rules to capture incoming review text, rating, labels, and timestamps for processing.
Integrate Formatter by Zapier and data formatting tools to convert timestamps, normalize ratings, and collapse review text whitespace.
Integrate ChatGPT (OpenAI) and AI summarization tools to generate bullet callouts and suggested follow-ups for long comments.
Integrate Slack and routing context to map rating labels, reviewer names, timestamps, and territory into a structured alert.
Integrate Slack and threaded messaging tools to publish the AI summary as a contextual reply for fast action.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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David Laderberg, VP of Sales
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Marcelo Lebre, Co-Founder
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Raphael Bochner, Founder and CIO
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Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.