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Send post-purchase messages and review requests to buyers

Automatically monitor new paid orders across Shopify and messaging providers. Automatically send order confirmations or review invitations to buyersβ€”so you can collect feedback and reduce manual follow-up without reporting.

How this automation collects buyer reviews faster

When new paid orders need timely follow-up, delays can reduce review volume and miss the best response window. This automation delays and filters order signals, branches repeat versus first-time buyers, and sends confirmation or review invitesβ€”so your team can collect feedback without chasing buyers manually.

  1. 1.Monitors new paid order

    Integrate Shopify and storefront events to monitor new paid orders and trigger the follow-up message flow.

    Shopifyor swap with your favorite app
  2. 2.Delays order data

    Integrate Delay by Zapier and workflow timing tools to pause briefly so order fields can settle.

    Delay by Zapieror swap with your favorite app
  3. 3.Filters qualifying payment

    Integrate Filter by Zapier and payment state checks to continue only when payment status qualifies.

    Filter by Zapieror swap with your favorite app
  4. 4.Finds matching customer

    Integrate Shopify and customer lookup tools to map identifiers and retrieve the first matching customer.

    Shopifyor swap with your favorite app
  5. 5.Branches repeat buyers

    Integrate Paths by Zapier and order history checks to route repeat buyers to review invites.

    Paths by Zapieror swap with your favorite app
  6. 6.Sends message via API

    Integrate Code by Zapier and messaging endpoints to send confirmation or review invite templates to providers.

    Code by Zapieror swap with your favorite app

Automate your work, your way

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Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

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Remote

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Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

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Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

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Superhuman

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