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Save new customer reviews to client table and notify

Automatically monitor new public reviews across Google Business Profile and Zapier Tables. Create and update when new public review comes in or rating drops to three stars or lower or new reviews appearβ€”so you can flag low ratings, store review details, and publish daily digest updates without manual review tracking.

How this automation protects your review coverage

When a new public review arrives, delays can leave your client table and response plans behind. This automation records new reviews and routes low-rating escalations and digest updatesβ€”so your team can respond faster.

  1. 1.Captures new public review

    Integrate Google Business Profile and review collection tools to capture each new public review event as a workflow payload.

    Google Business Profileor swap with your favorite app
  2. 2.Derives rating and comment metadata

    Integrate Code by Zapier and data enrichment tools to derive rating summaries, location IDs, and safe comment summaries.

    Code by Zapieror swap with your favorite app
  3. 3.Formats review timestamps

    Integrate Formatter by Zapier and analytics tools to format create timestamps into record-ready date fields.

    Formatter by Zapieror swap with your favorite app
  4. 4.Creates client table record

    Integrate Zapier Tables and CRM-style record tools to create a new client row with review text and rating fields.

    Zapier Tablesor swap with your favorite app
  5. 5.Filters qualifying recent reviews

    Integrate Filter by Zapier and workflow rules to continue only for qualifying recent reviews before branching.

    Filter by Zapieror swap with your favorite app
  6. 6.Escalates low ratings to owner

    Integrate Sub-Zap by Zapier and email workflow tools to escalate three stars or lower to the account owner.

    Sub-Zap by Zapieror swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

Trusted by 3.4 million companies

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

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