1.Detect new public review
Integrate Google Business Profile to watch for each new public review and capture it for reporting.
Log and notify new public reviews to team
Automatically monitor new public reviews across Google Business Profile and reporting tools. Get instant alerts when new review posted, rating reaches threshold, or attachments arriveβso you can log reviews, route qualified ones, and notify your team without manual reporting.
How this automation routes qualified reviews
When new reviews arrive, delays can cause missed acknowledgements and inconsistent compliance checks. This automation captures reviews into a spreadsheet and routes qualifying ones through Slack alerts and controlled delayβso your team can respond faster.
Google Business Profileor swap with your favorite app
2.Formats review timestamp
Integrate Formatter by Zapier and date formatting tools to map the review timestamp to your formatted date.
Formatter by Zapieror swap with your favorite app
3.Creates spreadsheet row
Integrate Google Sheets and spreadsheet tools to create a new row with reviewer details, rating, and review text.
Google Sheetsor swap with your favorite app
4.Filters by rating threshold
Integrate Filter by Zapier to continue only when ratings meet your configured threshold.
Filter by Zapieror swap with your favorite app
5.Delays before notifying
Integrate Delay by Zapier and workflow controls to pause before sending the Slack notification.
Delay by Zapieror swap with your favorite app
6.Sends team message
Integrate Slack and messaging tools to post the reviewer name, rating, and review excerpt to your team channel.
Slackor swap with your favorite app
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Increase review volume with automated review requests, customer follow-ups, and response tracking
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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