1.Detects new review
Integrate Google Business Profile and review collection tools to capture new public review events and start the workflow.
When new public reviews arrive, delays can hurt reputation and miss the best response window. This automation generates reply variables, creates review records, routes follow-ups, publishes replies, and notifies ownersβso your team can respond consistently without chasing threads.
Integrate Google Business Profile and review collection tools to capture new public review events and start the workflow.
Integrate Code by Zapier and data transformation tools to map ratings to emoji and sentiment and compute reply fallbacks.
Integrate Zapier Tables and database tools to create a central table row for each review and return the record ID.
Integrate Sub-Zap by Zapier and workflow routing tools to call downstream logic and branch escalation versus auto-reply.
Integrate Google Business Profile and public reply tools to create and publish a reply for positive reviews.
Integrate Slack and team messaging tools to send a review summary with record ID, rating, and reply status.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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