1.Monitors new review posted
Integrate Google Business Profile and review intake tools to capture the moment a new public review is posted.
When a new public review arrives, delays can reduce customer trust and slow response momentum. This automation formats timestamps, creates Zoho CRM records, generates five AI replies, and sends Gmail optionsβso your team can respond faster.
Integrate Google Business Profile and review intake tools to capture the moment a new public review is posted.
Integrate Code by Zapier and date formatting to map the review timestamp to formatted_date for downstream use.
Integrate Filter by Zapier and branching rules to continue only for qualifying reviews based on star rating.
Integrate Zoho CRM and CRM modules to create a new Google Reviews record with name, text, rating, and created date.
Integrate AI by Zapier and reply drafting tools to generate five unique reply options from review details.
Integrate Gmail and inbox routing to email reviewer info and the five suggested replies for owner action.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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