1.Monitor new review emails
Integrate Gmail, email parsing tools, and scheduling signals to trigger on new review emails to extract rating and review details.
Create review record and post alert to team
Automatically monitor new review emails across Gmail and parse ratings from plain text. Create review records in Plecto and post team alerts in Slack when qualifying ratings arriveβso you can log feedback, surface insights, and act fast without manual checking.
How this automation creates review records and boosts team visibility
When new review emails land with ratings in the message body, delays can hide customer feedback from your team. This automation parses the review content, filters for qualifying ratings, then creates a Plecto registration and posts a Slack alertβso your team can respond quickly.
Gmailor swap with your favorite app
2.Parses review email content
Integrate Formatter by Zapier, text parsing tools, and mapping helpers to parse subject and body to extract rating, customer, and excerpt.
Formatter by Zapieror swap with your favorite app
3.Filters qualifying ratings
Integrate Filter by Zapier, routing rules, and quality checks to continue only for provider matches and qualifying rating values.
Filter by Zapieror swap with your favorite app
4.Creates Plecto review registration
Integrate Plecto, analytics dashboards, and data mapping to create a new review registration with date, external id, stars, and excerpt.
Plectoor swap with your favorite app
5.Posts Slack team alert with GIF
Integrate Giphy, Slack, and message templates to find a GIF by rating and post the review alert to your team channel.
Slackor swap with your favorite app
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Trusted by 3.4 million companies
Related automations
- Apps: Ignition, NiceJobSwap with your favorite apps.
Add accepted client proposals to review campaign list
Your accepted proposals often miss review outreach, leaving client feedback uncollected and post-sale momentum wasted. It adds accepted clients to your review campaign so invitations send same day.
- Apps: Acuity Scheduling, Delay by Zapier, NiceJobSwap with your favorite apps.
Add appointment attendees to review campaign one day later
Your appointments miss timely review asks, slowing reputation growth and referrals. Add attendees to a review campaign one day after their visit so marketing can start outreach within 24 hours.
- Apps: Boulevard, NiceJobSwap with your favorite apps.
Add clients after appointment to review campaign same-day
Your completed appointments often go unleveraged, delaying review requests and losing post-service momentum. Send review invites the same day to capture client feedback while experience is fresh.
- Apps: HoneyBook, Filter by Zapier, NiceJobSwap with your favorite apps.
Add clients to review campaign after project revision
Your projects move to revision without triggering review outreach, leaving post-service requests unstarted. Capture post-service feedback automatically so you receive responses the same day.
- Apps: Salesforce, Filter by Zapier, NiceJobSwap with your favorite apps.
Add closed client engagements to review campaign now
Your completed client engagements miss review requests, leaving referrals and testimonials untapped. Enroll contacts into review outreach so you secure feedback and reputation signals within days.
- Apps: Clio, Filter by Zapier, NiceJobSwap with your favorite apps.
Add closed client to review campaign for rapid outreach
Closed matters often miss review requests, leaving testimonials uncollected and momentum cooling. Enroll closed clients into a review campaign to capture feedback within 48 hours.
- Apps: BoomTown, Filter by Zapier, NiceJobSwap with your favorite apps.
Add closed contacts to review campaign same day
Your closed customer records often sit unasked, delaying review collection and weakening online reputation. They get targeted for review outreach automatically, securing feedback the same day.
- Apps: HubSpot, Looping by Zapier, Filter by Zapier, NiceJobSwap with your favorite apps.
Add closed-deal contacts to review request list now
Your closed deals lack review contacts, leaving post-sale outreach ad hoc. Add those contacts to your review audience so campaign managers can request feedback same day.
- Apps: Zenoti, Filter by Zapier, NiceJobSwap with your favorite apps.
Add closed invoice customers to review request list
Your closed invoices lack review outreach, so guests don't receive timely review invitations and momentum is lost. Start review requests automatically to capture feedback the same day.
- Apps: Jobber, Filter by Zapier, Formatter by Zapier, NiceJobSwap with your favorite apps.
Add closed job clients to review campaign list immediately
Your completed service jobs often miss review requests, leaving customer feedback uncollected and local ratings flat. It adds those clients to your review list so you can request feedback same day.
- Apps: Jobber, Formatter by Zapier, Filter by Zapier, NiceJobSwap with your favorite apps.
Add closed job customers to review request campaigns
Your closed service jobs miss review invites, leaving campaign managers without new testimonials. Enroll those customers into review campaigns to capture more 5-star feedback same day.
- Apps: MotionOps, Filter by Zapier, NiceJobSwap with your favorite apps.
Add closed job customers to review request list
Your closed work orders miss review outreach, leaving post-service feedback uncollected and untracked. This captures customer contacts for review requests so reputation teams can follow up same day.
- View all
Explore all review collection automations
Increase review volume with automated review requests, customer follow-ups, and response tracking
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Ready to automate your workflow securely?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.