1.New review detected
Integrate Google Business Profile and analytics tools to capture the moment a new review is created for automation intake.
When new reviews are posted, delays can cost local credibility. This automation finds or creates customers, opens review conversations, and appends review details to your shared trackerβso your team can act quickly.
Integrate Google Business Profile and analytics tools to capture the moment a new review is created for automation intake.
Integrate Kustomer and CRM tools to find an existing customer by external ID and map the reviewer display name.
Integrate Kustomer and CRM tools to update customer details when matched, or create a new customer when not found.
Integrate Kustomer and conversation workflows to create a conversation with rating, location, review text, timestamps, and open status.
Integrate Google Sheets and reporting systems to add a review row, then update row fields using location lookup formulas.
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Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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