1.Detect new review submission
Integrate Google Business Profile to detect new reviews and capture reviewer details to create new review flow inputs.
When new reviews arrive, delays can hurt trust and increase back-and-forth for review responses. This automation creates review records, sends client notification emails and creates Google Business Profile replies and Slack team summariesβso your team can triage quickly.
Integrate Google Business Profile to detect new reviews and capture reviewer details to create new review flow inputs.
Integrate Zapier Tables to create a new row and map reviewer name, rating, comment, timestamp, and location to store review details.
Integrate Sub-Zap by Zapier and email workflows to continue for qualifying low scores and trigger client notification emails for follow-up.
Integrate Google Business Profile to create a reply for qualifying ratings and map canned or generated text to post responses.
Integrate Slack to post a team channel message with location, reviewer info, excerpt, reply text, and row link for follow up.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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