1.Monitor new public reviews
Integrate Google Business Profile and review intake tools to capture each new public review and pass review details into the workflow.
Add new local reviews to outreach contact list
Automatically catch new public reviews across Google Business Profile and your marketing stack. Create review records, score ratings, and add reviewers to your outreach list with tags and contact updates so you can follow up without manual copying.
How this automation adds reviewers to outreach
When new public reviews arrive, delays can stall timely follow-up and outreach segmentation. This automation catches reviews, converts ratings, logs them in tables, and updates tagged contacts so your team can act fast.
Google Business Profileor swap with your favorite app
2.Lookup rating from stars
Integrate Formatter by Zapier and scoring helpers to convert star rating text into a numeric rating for consistent tagging.
Formatter by Zapieror swap with your favorite app
3.Create review record in Reviews table
Integrate Zapier Tables and data mapping tools to create rows in the Reviews table for an internal audit trail.
Zapier Tablesor swap with your favorite app
4.Find matching reviewer engagement
Integrate Zapier Tables and search tools to locate a recent engagement record for the reviewer within a set timeframe.
5.Continue only for qualifying records
Integrate Filter by Zapier and rule logic tools to allow processing only when engagement and timing criteria qualify.
Filter by Zapieror swap with your favorite app
6.Create or update contact with tag
Integrate ActiveCampaign and CRM contact fields to create or update a contact, store review notes, and add the review written tag.
ActiveCampaignor swap with your favorite app
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Increase review volume with automated review requests, customer follow-ups, and response tracking
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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