1.Detect subscription cancelled
Integrate Thinkific to catch the subscription cancelled event and map user email and membership metadata to paid cancellation eligibility.
Update email audience when a paid membership cancels
Automatically monitor subscription cancelled events across Thinkific and Mailchimp. Add and remove subscribers from active and former audiences when paid membership cancels, subscription cancelled, or membership cancellation eventsβso you can update segments, correct tags, and keep campaign lists accurate without manual list cleanup.
How this automation keeps your email audiences accurate
When subscription cancelled events happen, outdated segments can send the wrong campaigns to active members and former subscribers. This automation catches paid membership cancellations in Thinkific and updates Mailchimp segments and tags in real timeβso your team can target the right people without manual list cleanup.
Thinkificor swap with your favorite app
2.Add subscriber to former segment
Integrate Mailchimp to add the subscriber email to the configured former-subscriber segment or tag based on membership metadata.
Mailchimpor swap with your favorite app
3.Remove active-member tag
Integrate Mailchimp to remove the configured active-member tag from the subscriber record matched by email.
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