1.Catches cancellation webhook payload
Integrate Webhooks by Zapier, event payload parsing, and webhook fields to capture cancellation data and submission identifiers to update contacts
Mark contact when subscription is cancelled for campaigns
Automatically monitor subscription cancellation webhooks across Webhooks by Zapier and HubSpot. Create and update when cancellation webhook arrives, cancellation event includes submission ID, or source identifiers show removalβso you can update membership status, refresh subscription flags, and keep contact records current without manual cleanup.
How this automation marks contacts inactive
When cancellation webhooks arrive but contacts stay unchanged, churn campaigns lose targeting and reporting accuracy. This automation captures cancellation signals, filters false positives, and updates HubSpot contact recordsβso your lists stay current.
Webhooks by Zapieror swap with your favorite app
2.Filters qualifying cancellation records
Integrate Filter by Zapier and record validation to continue only when cancellation event fields are present to avoid false matches
Filter by Zapieror swap with your favorite app
3.Finds matching contact
Integrate HubSpot and contact lookup to search by email or external customer ID and map identifiers to contact fields
HubSpotor swap with your favorite app
4.Updates contact subscription status
Integrate HubSpot and CRM property mapping to update membership inactive fields and add an event timestamp note to keep records current
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