1.Catch member cancellation event
Integrate Mighty Networks, community data, and identity mapping to capture the member cancellation event and map emails to subscribers.
Tag canceled members to trigger churn recovery emails
Automatically detect subscription cancelled events across Mighty Networks and Kit. Create or update subscriber tags and enroll the right people in a churn recovery pathβso you can recover cancellations, personalize follow-up, and keep existing tags without manual churn reporting.
How this automation accelerates churn recovery
When subscription cancelled events happen, churn recovery emails can miss the moment intent drops. This automation captures cancellation details, updates subscriber profiles and tags, and enrolls the subscriber in a recovery sequenceβso your team can recover cancellations faster.
Mighty Networksor swap with your favorite app
2.Find or create subscriber
Integrate Kit, subscriber databases, and profile mapping to find or create the subscriber and preserve existing tags.
Kitor swap with your favorite app
3.Add cancellation tag
Integrate Kit and email tagging tools to apply the configured cancellation tag to the subscriber profile.
4.Enrol in churn recovery
Integrate Kit and churn recovery sequence tools to enroll the subscriber into the configured churn recovery path.
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