1.Detect order shipping status update
Integrate BigCommerce and ecommerce order tracking to watch shipment status updates to start post-ship enrollment.
Enroll shipped kit buyers into post-ship follow-up program
Automatically monitor order status updates across BigCommerce and Dotdigital. Create and update when kit order shipment status switches to Shipped or a kit product ships or order reference changesβso you can update contacts, personalize fields, and enroll buyers in your post-ship program without manual list building.
How this automation enrolls buyers in post-ship nurture
When order shipping status updates, delays can miss the moment buyers expect care. This automation filters qualifying kit shipments, updates Dotdigital contacts and custom fields, and enrolls them in the post-ship programβso your team starts nurture on time.
BigCommerceor swap with your favorite app
2.Filter to shipped kit orders
Integrate Filter by Zapier and ecommerce rules to confirm kit product eligibility and shipped status to allow follow-up.
Filter by Zapieror swap with your favorite app
3.Create or update contact record
Integrate Dotdigital and contact enrichment tools to map billing email to contact email and save purchase details to personalize outreach.
Dotdigitalor swap with your favorite app
4.Enroll contact in post-ship program
Integrate Dotdigital and program enrollment to enroll by contact email and Identifier and pass custom fields to trigger nurture emails.
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