1.Detect new request created
Integrate Jira Service Management and IT service management tools to watch for newly created offboarding requests to trigger deactivation workflows.
Deactivate flagged employee accounts and confirm in channel
Automatically watch new offboarding requests across Jira Service Management and IT workflows. Post emergency confirmations in Slack when requests are created, match the right offboarding type, or include an identity matchβso you can deactivate accounts, alert for review, and reduce manual follow-up without paperwork.
How this automation confirms deactivated accounts
When new offboarding requests are created, delays can leave accounts active and increase security risk. This automation monitors requests, filters qualifying cases, looks up users, deactivates accounts, and posts success and failure confirmationsβso your team can remove access fast.
Jira Service Managementor swap with your favorite app
2.Validate request qualification
Integrate Filter by Zapier and workflow conditions to check qualifying offboarding requests to continue only for valid cases.
Filter by Zapieror swap with your favorite app
3.Locate user by email
Integrate Okta and identity tools to find the user account by email to determine whether deactivation can proceed.
Oktaor swap with your favorite app
4.Alert channel when not found
Integrate Slack and notification tools to send an emergency alert for not found users to prompt review and retry.
Slackor swap with your favorite app
5.Deactivate user account
Integrate Okta and identity tools to deactivate the matched user account to disable access with the request reason.
6.Confirm deactivation outcome
Integrate Slack and incident communication tools to post success or failure confirmation to the emergency channel to avoid manual follow-up.
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Explore all IT onboarding & offboarding automations
Simplify employee access changes with automated account provisioning, ticket routing, and deprovisioning tasks
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Step 1
Connect your tools
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Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
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Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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