Automate your IT stack
In IT, you stay busy keeping systems running. Let Zapier handle your access provisioning, ticket triage, and more with built-in logic and conditions. With thousands of secure app integrations—including hundreds of AI apps—you'll reclaim your time to focus on work only you can do.
Trusted by 3.4 million companies
Solutions for every layer of your stack
Every IT team runs on a mix of tools, like an ITSM platform, security apps, and identity tools. The solutions below lead to pre-built, customizable workflow templates that connect those tools—so tickets route automatically, requests move faster, and your AI apps slot right into your existing stack. And with built-in security and governance, your team can move faster without risking access controls, audit trails, or the trust you've worked so hard to build with every stakeholder.
IT operations
Streamline IT ops with automated incident routing, asset tracking, access requests, and system alerts
Security operations
Accelerate threat response with automated alert triage, incident routing, case updates, and compliance reporting
Vulnerability management
Strengthen security posture with automated vulnerability scanning, risk prioritization, patch workflows, and remediation tracking
Security compliance
Strengthen compliance with automated access reviews, audit evidence, policy enforcement, and risk monitoring
Identity & access management
Strengthen access control with automated user provisioning, access requests, permission reviews, and deprovisioning
Scripting & tool automation
Accelerate internal tooling with automated script execution, API workflows, system alerts, and task routing
IT service management
Streamline IT service delivery with automated incident routing, request intake, asset tracking, and change approvals
Endpoint & infrastructure management
Strengthen IT control with automated device provisioning, patch rollouts, asset tracking, and access workflows
IoT & connected operations
Streamline connected ops with automated device alerts, maintenance workflows, asset tracking, and incident response
Incident response
Accelerate incident resolution with automated alert triage, escalations, stakeholder updates, and postmortems
Software license management
Control software spend with automated license requests, renewals, usage tracking, and compliance checks
Network operations
Streamline network reliability with automated alerting, incident routing, ticket updates, and performance reporting
Threat intelligence
Strengthen threat detection with automated IOC enrichment, alert triage, incident routing, and vulnerability tracking
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
What is IT automation?
IT automation uses software to do repetitive tasks for you across your entire tech stack. That way, you can keep systems secure, reliable, and running smoothly.
IT challenges automation solves
Access requests pile up fast
Ticket triage eats up the day
Security alerts come in from everywhere
Software requests get stuck in approval loops
Device setup is still a manual checklist
Audit prep turns into a scramble
How it works
IT automation connects your tools, triggers actions from system events, and streamlines workflows across access management, ticketing, and security ops. Provision accounts, route incidents, and log approvals automatically—without chasing updates across systems.
Step 1
Connect your tools
Integrate your ITSM platform, identity provider, security tools, device management system, and team chat.
Step 2
Define triggers
Set actions to run when tickets arrive, access is requested, alerts fire, or devices are assigned.
Step 3
Automate & measure
Provision accounts, escalate incidents, update records, and notify teams automatically.
Transform your IT with Zapier
Elevate your IT operations with Zapier's powerful automation tools. Provision access, streamline support workflows, and respond to security events—and that's just the start.
Access and identity management
Keep access moving securely
Automate access requests and account provisioning across your IT stack. Connect your identity provider, HRIS, and ticketing system to approve requests, create accounts, and notify users faster.
Provision accounts from requests
Automatically create user accounts when approved requests land in your ticketing system. That keeps onboarding moving without extra admin work.
Approve access by policy
Based on role, team, or app, send each request to the right approver and keep a clear record of every decision.
Flag risky permission changes
When elevated access is granted or changed, trigger alerts and route the event for review before it becomes a bigger issue.
Notify users when access is ready
Once provisioning is complete, send confirmation in email or Slack so users know exactly when they can get started.
Remove access during offboarding
During offboarding, remove app access, disable accounts, and notify stakeholders from a single HR or ticket trigger.
Connect your apps to build a more efficient workflow
Zapier integrates with thousands of tools so you can automate processes across your stack, streamline work, and keep everything in sync.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Ready to automate your entire workflow?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.