1.Monitors new employee created
Integrate Hibob, HR onboarding records, and identity data to capture hire details and route the right requester info into tickets.
Create IT onboarding ticket for every new hire record
Automatically monitor new employee created events across Hibob and Freshservice. Create and route IT onboarding tickets when new employee created or hire details mapped or start date setβso you can capture onboarding requests, assign provisioning owners, and notify watchers without manual ticket tracking.
How this automation creates IT onboarding tickets
When new hire records stay scattered in HR systems, provisioning tasks get missed and onboarding delays follow. This automation extracts hire details and creates Freshservice tickets and watchersβso your team can deliver onboarding access without chasing updates.
Hibobor swap with your favorite app
2.Creates IT onboarding ticket
Integrate Freshservice, IT service management, and ticketing fields to create a service request with priority and assignment for onboarding.
Freshserviceor swap with your favorite app
3.Adds onboarding watchers
Integrate Freshservice and notification lists to add watchers so provisioning owners get informed about each onboarding ticket.
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Explore all IT onboarding & offboarding automations
Simplify employee access changes with automated account provisioning, ticket routing, and deprovisioning tasks
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Step 1
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
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Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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