1.Catch incoming user create or update payloads
Integrate Webhooks by Zapier to receive the incoming user create and update payloads and extract external user ids and profile fields.
Update central user directory records from incoming webhook
Automatically reconcile incoming user create and update payloads across Webhooks by Zapier, Formatter by Zapier, and Zapier Tables. Create and update when user created, user updated, or external user id providedβso you can normalize fields, match directory records, and keep access data authoritative without manual directory reconciliation.
How this automation protects your directory accuracy
When incoming user create or update payloads arrive, access data can get stale and IT and HR spend time reconciling records. This automation receives and normalizes payloads, then finds and creates or updates directory entriesβso your team can keep user records authoritative.
Webhooks by Zapieror swap with your favorite app
2.Normalize phone and email fields
Integrate Formatter by Zapier and data formatting tools to trim and normalize email and phone fields for consistent directory mapping.
Formatter by Zapieror swap with your favorite app
3.Find record by external user id
Integrate Zapier Tables and directory lookup tools to search your central directory table and match rows by external user id.
Zapier Tablesor swap with your favorite app
4.Create or update directory record
Integrate Zapier Tables and identity data mapping tools to update matched directory records or create new ones with access flags.
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Step 1
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Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
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