1.Monitor new community user created
Integrate Gainsight Customer Communities and identity directory tools to detect new community users and pull source email to power invitations.
Invite internal counterpart as guest in your directory
Automatically monitor new community users across Gainsight Customer Communities for your corporate domain. Create and update invited guest accounts via your identity API, and notify stakeholdersβso you can avoid manual provisioning.
How this automation invites guests to your directory
When new community users are created, delayed invites can leave access inconsistent across teams. This automation monitors new users, filters by domain, transforms an invite payload, invites via your identity API, and notifies stakeholdersβso your team can onboard guests fast.
Gainsight Customer Communitiesor swap with your favorite app
2.Filter records by corporate domain
Integrate Filter by Zapier and domain matching rules to continue only when the source email matches your configured corporate domain.
Filter by Zapieror swap with your favorite app
3.Transform email into guest invite payload
Integrate Code by Zapier and data mapping tools to transform the source email into a guest variant and build a payload.
Code by Zapieror swap with your favorite app
4.Post payload to identity API endpoint
Integrate Webhooks by Zapier and API connectivity tools to create or invite the guest account and capture the invitation outcome.
Webhooks by Zapieror swap with your favorite app
5.Notify stakeholders on invitation result
Integrate Gainsight Customer Communities or Email and notification tools to post invite status to your configured owner or mailing list.
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