1.Detect new user created
Integrate Google Workspace Admin and directory event monitoring to detect new user created in your onboarding org unit to trigger provisioning actions
Assign support role and group for new users
Automatically watch new user created in Google Workspace Admin across IT provisioning and onboarding org units. Create and update when onboarding org unit matches, directory user IDs qualify, or the provisioning group is foundβso you can assign support roles, add group access, and notify ops without manual provisioning.
How this automation accelerates your support access
When a new user is created in Google Workspace Admin, delays can block support ticketing access. This automation updates support roles and group membership and notifies ops instantlyβso you can onboard with confidence without chasing access requests.
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2.Continue only qualifying users
Integrate Filter by Zapier and user qualification rules to limit runs to matching onboarding org unit users to reduce misprovisioning
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3.Update user support role
Integrate Google Workspace Admin and identity attributes to update the user record with support-role attributes and custom role ID
4.Find provisioning group
Integrate Google Workspace Admin and group lookup to search by provisioning address and return the first matching group
5.Add user to group
Integrate Google Workspace Admin and group membership to add the userβs primary address as a group member
6.Notify ops in a private channel
Integrate Slack and team notifications to send a private channel summary with user address and assigned role attributes
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Accelerate account access with automated onboarding flows, access changes, and deprovisioning tasks
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