1.Monitors incoming return payload
Integrate Webhooks by Zapier, webhook payload parsing, and field extraction to receive the incoming return payload and extract core fields.
When incoming return payloads arrive without computed fields, billing teams face delays and manual lookups. This automation receives webhook data, finds and resolves division context, computes refund values, and updates Salesforce recordsβso your team can complete refunds faster.
Integrate Webhooks by Zapier, webhook payload parsing, and field extraction to receive the incoming return payload and extract core fields.
Integrate SQL Server and database querying to look up division description and map it to a working division name.
Integrate Formatter by Zapier and data mapping to default division name when SQL lookup misses and resolve working division.
Integrate Sub-Zap by Zapier and reusable computation to calculate refund amount and percentage from webhook inputs.
Integrate Salesforce and CRM record updates to match by registration reference and write computed fields into the existing return record.
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Step 2
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Step 3
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