1.Detects new cancellation email
Integrate Gmail and email parsing tools to detect cancellation emails and map subject and body into the workflow.
Cancel orders and issue refunds from cancellation emails
Automatically watch for cancellation emails across Gmail. Automatically create and update refunds across Shopify with parsed order references when cancellation emails arrive or order references appear or refund amounts are detectedβso you can stop reconciliation, reduce missed refunds, and alert ops inboxes without manual reconciliation.
How this automation prevents refund reconciliation errors
When cancellation emails land in inboxes, refunds can be delayed and storefront orders can mismatch. This automation monitors cancellation emails and extracts order references, then creates refunds and alerts operations as neededβso your team can resolve cancellations accurately.
Gmailor swap with your favorite app
2.Extracts order reference from subject
Integrate Formatter by Zapier and text processing tools to split and replace the subject to normalize whitespace to an order reference.
Formatter by Zapieror swap with your favorite app
3.Fetches order details and refund amounts
Integrate Code by Zapier and API tools to call the marketplace API, parse items, and calculate refund amounts.
Code by Zapieror swap with your favorite app
4.Continues only for valid cancellations
Integrate Filter by Zapier and rule engines to continue only when cancellable item IDs and refund amounts are present.
Filter by Zapieror swap with your favorite app
5.Creates refunds and sends ops alert if needed
Integrate Shopify and transaction tools to find orders by customer email and create refund transactions or alert via Gmail.
Shopifyor swap with your favorite app
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