1.Catches Priority 1 incident emails
Integrate Gmail and email parsing tools to catch priority 1 emails and extract subject and body for incident context.
When Priority 1 incident emails arrive, response delays can leave facilities uncontacted at the worst moment. This automation catches priority 1 incident emails, extracts contact context, loops through an on-call list, and sends priority SMS alertsβso your team can reach on-call contacts immediately.
Integrate Gmail and email parsing tools to catch priority 1 emails and extract subject and body for incident context.
Integrate Formatter by Zapier and text extraction tools to pull facility contact name and key context from email body.
Integrate Looping by Zapier and phone list tools to iterate through the configured on-call phone numbers for each alert.
Integrate ClickSend SMS and messaging tools to send the constructed SMS to each looped phone number.
Integrate ClickSend SMS and templates tools to populate the SMS body with extracted contact name and email timestamp context.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.