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Announce current on-call engineer to the team channel

Automatically query the on-call schedule across Webhooks by Zapier and Slack and resolve the current on-call engineer to a team mention. Get instant alerts when on-call rotation starts, escalation policy changes, or shift windows beginβ€”so you can notify the team, include the right Slack mention, and post escalation context without manual outreach.

How this automation alerts your team on-call

When the incident distribution sub-Zap starts, manual paging can delay critical updates. This automation queries the on-call list, resolves the correct Slack user, and posts the configured channel announcementβ€”so your team can act immediately.

  1. 1.Starts incident distribution sub-Zap

    Integrate Sub-Zap by Zapier and workflow steps to trigger the on-call resolution flow.

    Sub-Zap by Zapieror swap with your favorite app
  2. 2.Gets on-call list from API

    Integrate Webhooks by Zapier and incident schedule tools to call your escalation policy API and map on-call emails.

    Webhooks by Zapieror swap with your favorite app
  3. 3.Extracts primary email

    Integrate Code by Zapier and data transforms to pick the first on-call email from the API response.

    Code by Zapieror swap with your favorite app
  4. 4.Finds Slack user by email

    Integrate Slack and team directory lookup to search by the extracted email and return the Slack user id.

    Slackor swap with your favorite app
  5. 5.Composes mention message text

    Integrate Code by Zapier and message templates to combine pre-message, Slack mention, and post-message.

    Code by Zapieror swap with your favorite app
  6. 6.Sends channel message

    Integrate Slack and channel publishing to post the composed text to the configured team channel with display settings.

    Slackor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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