1.Captures new feedback row
Integrate Zapier Tables and data mapping tools to capture new feedback rows for billing lookups and field mapping.
Enrich feedback rows with customer billing and account data
Automatically capture new feedback row fields across Zapier Tables, Chargebee, and Formatter by Zapier. Create and update when customer id appears or email lookup matches or customer lookup fails β so you can fill billing fields, format account creation time, and mark not found entries without manual enrichment.
How this automation enriches feedback with billing context
When new feedback rows land in Zapier Tables, manual billing lookups slow reporting and team responses. This automation finds the right billing customer, formats the account creation time, and updates the original rowβso your team can enrich context fast.
Zapier Tablesor swap with your favorite app
2.Finds matching customer
Integrate Chargebee and customer lookup tools to find the billing customer by customer ID or email.
Chargebeeor swap with your favorite app
3.Formats account creation time
Integrate Formatter by Zapier and date formatting tools to convert the returned creation timestamp into a readable value.
Formatter by Zapieror swap with your favorite app
4.Updates the feedback row
Integrate Zapier Tables to update billing and CS fields, write the formatted creation time, and mark not found on misses.
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Step 1
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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