1.Triggers every hour
Integrate Schedule by Zapier and job scheduling tools to trigger the automation on an hourly cadence.
Create KB cards from monthly announcements for support
Automatically pull monthly announcement items across Webhooks by Zapier and Guru every hourβso you can keep knowledge guidance consistent and searchable. Update existing cards, create new knowledge cards, and assign verifiers without manual updating or re-checking sources.
How this automation keeps your guidance current
When an hourly schedule fires for the announcements endpoint, delays can leave support guidance outdated. This automation pulls announcement data, normalizes each item, and updates or creates Guru knowledge cardsβso your team can answer with confidence.
Schedule by Zapieror swap with your favorite app
2.Fetches announcements payload
Integrate Webhooks by Zapier and API tools to get the configured announcements endpoint payload and map fields to card content.
Webhooks by Zapieror swap with your favorite app
3.Normalizes announcement items
Integrate Looping by Zapier and data cleanup tools to iterate each announcement item and normalize text for card mapping.
Looping by Zapieror swap with your favorite app
4.Finds and updates matching card
Integrate Guru and knowledge collections to search by card title, then update card content with source reference metadata.
Guruor swap with your favorite app
5.Creates cards when no match
Integrate Guru and knowledge collections to create a new card when title matches are missing and set visibility and verifier.
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