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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Appointment Booked
Triggers when an appointment is booked — directly through the AI receptionist or via Calendly / Google Calendar sync.
Try ItTriggerInstant - New Follow-Up Created
Triggers when a follow-up is created — includes both caller-requested callbacks (type=callback) and system-scheduled SMS / email touches (type=automated).
Try ItTriggerInstant - New SMS Received
Triggers when a customer texts your Zevaux number. Fires once per inbound message.
Try ItTriggerInstant - Customer Name
- Phone
- Email
- RequestRequired
- Priority
- Preferred Channel
ActionWrite
- New Call Completed
Triggers when a call ends — includes outcome, summary, duration, recording URL when available.
Try ItTriggerInstant - New Lead
Triggers when the AI receptionist captures a new lead — name, phone, email, reason, urgency.
Try ItTriggerInstant - Name
- Phone
- Email
- Notes
ActionWrite



