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Zendesk + Jira Software Cloud Integrations

Zendesk logoJira Software Cloud logo
Zendesk logoJira Software Cloud logo

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Zendesk and Jira Software Cloud.


Get started with workflows like: Create issues in Jira Software from new Zendesk tickets. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect Zendesk + Jira Software Cloud in Minutes

It's easy to connect Zendesk + Jira Software Cloud and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Group

Triggers when a new group is created.

New Organization

Triggers when a new organization is added to Zendesk.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New Ticket

Triggers when a new ticket is added to a view.

New User

Triggers when a new user is created.

New View

Triggers when a new view is created.

New Issue

Triggers when a new issue is created.

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL.

Updated Issue

Triggers when an existing issue is updated.

How Zendesk + Jira Software Cloud Integrations Work

  1. Step 1: Authenticate Zendesk + Jira Software Cloud.
    (30 seconds)
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)
  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)
  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)
  5. That’s it! More time to work on other things.
Connect Zendesk + Jira Software Cloud

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