Put WA Smart Business to work with AI and enterprise-grade automation
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Get Groups
Triggers when the Action Add Contact is selected. Show the list of Groups for the Contact.
Try ItTriggerPolling - Get Templates
Triggers when the Action Send Template is selected. Show the list of META Templates available.
Try ItTriggerPolling - ID del templateRequired
- PhoneRequired
- First Name
- Last Name
- Email
- URL of the media resource (JPG, PDF or MP4) of the template header
- {{1}} dynamic field present in the HEADER of the Template
- {{1}} dynamic field of the Template
- {{2}} dynamic field of the Template
- {{3}} dynamic field of the Template
- {{4}} dynamic field of the Template
- {{5}} dynamic field of the Template
- {{6}} dynamic field of the Template
- {{7}} dynamic field of the Template
- {{8}} dynamic field of the Template
- Dynamic URL (full URL) present in the CALL TO ACTION of the Template
- Latitude (Template with PLACE-type HEADER)
- Longitude (Template with PLACE HEADER)
- Name of the place (Template with HEADER of type PLACE)
- Address of the place (Template with HEADER of type PLACE)
ActionWrite
- Get Tags
Triggers when the Action Add Contact is selected. Show the list of Tags for the Contact.
Try ItTriggerPolling - First NameRequired
- Last Name
- PhoneRequired
- Email
- Select Target Group
- Select Destination Tags
ActionWrite
For builders
Let your AI safely access WA Smart Business
Go beyond Zap workflows. Install Zapier in your AI to call WA Smart Business actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in WA Smart Business from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose WA Smart Business actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a WA Smart Business connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "wa-smart-business", owner: "me" });
await zapier.runAction({
app: 'wa-smart-business',
action: 'create_contact',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.










