Tactful UCX + Tactful UCX + Filter by Zapier + HubSpot

Create HubSpot tickets and update new Tactful UCX ticket entries

Streamline your ticket management across your HubSpot and Tactful UCX platforms. With this Zap in place, when a new ticket is created in Tactful UCX, first HubSpot will automatically search for the assignee email in HubSpot to assign the ticket and create it in HubSpot. Then the ticket will be updated in Tactful UCX with the external ID of the created ticket in HubSpot.

When this happens...
New TicketTriggers when a new Ticket is created with webhooks.
TriggerInstant
automatically do this...
Only continue if...Set up rules to specify when this Zap can continue running.
ActionFilter
then do this...
Get Owner by EmailGets an existing owner by email.
ActionSearch
then do this...
Create TicketCreates a Ticket in HubSpot.
ActionWrite
then do this!
Update TicketTriggers when a Ticket is updated with webhooks.
ActionWrite

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Discover other triggers and actions you can use with Tactful UCX, Filter by Zapier, and more

New Category
Triggers when a new Category is created with webhooks.
Trigger
Instant
Try It
- body
  Required
- Ticket ID
  Required
Trigger
Polling
Try It
- body
  Required
- webhook_is_integration
  Required
Trigger
Instant
Try It
New Lead
Triggers when a new lead is created with webhooks.
Trigger
Instant
Try It
- Profile
  Required
Trigger
Polling
Try It

- Profile
  Required
Trigger
Polling
Try It
- Profile
- body
Trigger
Polling
Try It

- customer_id
  Required
- body
  Required
Trigger
Instant
Try It
Update Product
Triggers when product is updated with webhooks.
Trigger
Instant
Try It
- Profile
  Required
- SKU
- Language Groups
- Channel Tags
- Title
  Required
- Source URL
- Image Link
- Description
- Is Availible
- Type
Action
Write
- Profile
  Required
- SKU
- Title
  Required
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Location URL
- Landmark
- Author
Action
Write
- Comment Body
  Required
- Ticket ID
  Required
- User ID
  Required
Action
Write
- Profile
- Nick Name
- Whatsapp Number
- Name
- Age Range
- Gender
- Email
- Phone Number
- Country
- City
- Area
- Address Details
- tags
- Channel
- Customer
  Required
- External Id
- Custom field
Action
Write
- Profile
- Ticket Id
  Required
- Due On
- Resolved On
- Subject
- Description
- Priority
- Status
- Source
- Channel
- Requester Id
  Required
- Reporter Id
- Assignee Id
- Type
- Links
- Created On
- Agent Id
- Comment
- External Id
- Custom Fields
Action
Write
- Profile
  Required
- Channel
  Required
- Lookup Column
  Required
- Lookup Value
Action
Search
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
Action
Search
- Profile Id
  Required
- Channel
  Required
- Lookup Column
  Required
- Lookup Value
- Nick Name
- whatsapp number
- name
- age range
- gender
- email
  Required
- phone number
  Required
- country
- city
- area
- address details
- tags
- Custom field
Action
Search or write
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
- Channel
- Due On
- Subject
- Description
- Priority
- Status
- Source
- Requester Id
- Reporter Id
- Assignee Id
- Type
- Links
- Created on
- Agent Id
- Comment
- Custom Fields
Action
Search or write
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Object Type
  Required
- Properties to Retrieve
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Event Type
Trigger
Polling
Try It
- Type
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Blog Url
  Required
- Article State
  Required
Trigger
Polling
Try It
New Deal
Triggers when a new Deal is created.
Trigger
Instant
Try It
- Property Name
  Required
- Properties to retrieve
  Required
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Object Type
  Required
- Property Name
  Required
- Additional Properties to Retrieve
Trigger
Polling
Try It
- Property Name
  Required
- Note
- Additional properties to retrieve
Trigger
Instant
Try It
- Note
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Note
- List Name
  Required
- Contact Email
  Required
- Halt my task if contact is already a member of the list
Action
Write
Create Company
Creates a Company in HubSpot.
Action
Write
Create Associations
Creates associations between objects.
Action
Write
- Note
- Halt task if any associations error occurred
- Engagement Type
  Required
- Assigned To
Action
Write
- Note
- Social Media Channel
  Required
- Message Content
  Required
- When
- Save as draft
Action
Write
- Note
- Note
- Name
  Required
- Company
- Contact
Action
Write
Delete CRM Object
Deletes a CRM object from HubSpot
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Type of Custom Object
  Required
Action
Write
- Note
Action
Write
- Product ID
  Required
- Note
- Additional properties to retrieve
Action
Write
Create Line_item
Creates a Line_item in HubSpot.
Action
Write
- Note
- Contact Email Address
  Required
- Event ID
  Required
- Contact Value
Action
Write
Get CRM Object
Gets a CRM object from HubSpot by ID
Action
Write
- Note
- List Name
  Required
- Contact Email
  Required
- Halt my task if contact wasn't a member of the list
  Required
Action
Write
Create Ticket
Creates a Ticket in HubSpot.
Action
Write
Update Contact
Update a Contact in HubSpot.
Action
Write
Update Line_item
Update a Line_item in HubSpot.
Action
Write
Update Product
Update a Product in HubSpot.
Action
Write
- Type of Custom Object
  Required
Action
Write
- Folder
  Required
- Filename
  Required
- Access level
  Required
- File
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Note
- Name
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Name
  Required
Action
Search
Find Associations
Find associations between objects.
Action
Search
- Object Type
  Required
- Pipeline Id
  Required
- Stage Id
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search or write
- Type of Custom Object
  Required
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write

- Profile
  Required
Trigger
Polling
Try It
- body
  Required
- webhook_is_integration
  Required
- Ticket ID
  Required
Trigger
Instant
Try It
- body
  Required
Trigger
Polling
Try It
New Order
Triggers when a new order is created.
Trigger
Polling
Try It
New Product
Triggers when a new product is created with webhooks.
Trigger
Instant
Try It
- body
  Required
- webhook_is_integration
  Required
Trigger
Instant
Try It
Update Category
Triggers when a category is updated with webhooks.
Trigger
Instant
Try It
Update Order
Triggers when a order is updated with webhooks.
Trigger
Instant
Try It
- ticket_id
  Required
- body
  Required
- webhook_is_integration
  Required
Trigger
Instant
Try It
- Nick Name
- whatsapp number
- name
- age range
- gender
- email
  Required
- phone number
  Required
- country
- city
- area
- address details
- tags
- Channel
  Required
- Profile Id
- Custom field
Action
Write
- Profile
- Channel
- Due On
- Subject
- Description
- Priority
- Status
- Source
- Requester Id
- Reporter Id
- Assignee Id
- Type
- Links
- Created on
- Agent Id
- Comment
- Custom Fields
Action
Write
- Profile
  Required
- Category
  Required
- SKU
- Language Groups
- Channel Tags
- Title
  Required
- Source URL
- Image Link
- Description
- Is Available
- Type
- Parent Id
- Parent SKU
Action
Write
- Profile
  Required
- Product Id
  Required
- SKU
- Title
  Required
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Parent Id
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Landmark
- Location URL
- Author
Action
Write
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
Action
Search
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
Action
Search
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
- SKU
- Language Groups
- Channel Tags
- Title
  Required
- Source URL
- Image Link
- Description
- Is Availible
- Type
Action
Search or write
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
- SKU
- Title
  Required
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Location URL
- Landmark
- Author
Action
Search or write
- Only continue if...
  Required
Action
Filter
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Property Name
  Required
Trigger
Instant
Try It
Email Subscriptions Timeline
Triggers when new email timeline subscription added for the portal.
Trigger
Polling
Try It
- Form
  Required
Trigger
Instant
Try It
- Contact List
  Required
- Note
- Additional properties to retrieve
Trigger
Instant
Try It
- Type of Custom Object
  Required
Trigger
Instant
Try It
- Channel
  Required
- Status
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Object Type
  Required
- Properties to Retrieve
Trigger
Polling
Try It
- Property Name
  Required
Trigger
Polling
Try It
- Type of Custom Object
  Required
Trigger
Instant
Try It
- Note
- Contact Email
  Required
- Subscription Types
  Required
- Legal Basis Explanation
Action
Write
- Note
- Name
  Required
Action
Write
Create Contact
Creates a Contact in HubSpot.
Action
Write
Create CRM Object
Creates a CRM object in HubSpot
Action
Write
- Note
- List Name
  Required
- Object Type
  Required
- Processing Type
  Required
- Folder ID
Action
Write
- Type of Custom Object
  Required
Action
Write
Create Deal
Creates a Deal in HubSpot.
Action
Write
- Note
- Workflow Name
  Required
- Contact's Email
  Required
Action
Write
- Contact ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Deal ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Line_item ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Ticket ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Note
- Blog URL
  Required
- Blog Author
  Required
- Publish This Post?
  Required
- Blog Post URL
  Required
- Blog Post Title
  Required
- Blog Post Content
  Required
- Meta Description
  Required
- Featured image URL
Action
Write
Create Product
Creates a Product in HubSpot.
Action
Write
Remove Associations
Removes associations between objects.
Action
Write
- Note
- Form
  Required
- Note
- HubSpot usertoken
- IP address
- Page name
- Page URI
- Page ID
- SFDC campaign ID
- GoToWebinar key/ID
- Submission timestamp
- Skip validation
Action
Write
Update Company
Update a Company in HubSpot.
Action
Write
Update Deal
Update a Deal in HubSpot.
Action
Write
Update CRM Object
Updates a CRM object in HubSpot
Action
Write
Update Ticket
Update a Ticket in HubSpot.
Action
Write
- Note
- Email
  Required
Action
Write
- Note
- Note
- Contact Email
  Required
Action
Write
Find CRM Object
Finds CRM objects by searching with filters
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Type of Custom Object
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Owner email
  Required
- Search among deactivated owners
Action
Search
- Owner Id
  Required
- Search among deactivated owners
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Name
  Required
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Name
  Required
- Note
- Company
- Contact
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write

About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

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About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

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About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.

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Marketing Automation

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Tactful UCX + Tactful UCX + Filter by Zapier + HubSpot

Tactful UCX + Tactful UCX + Filter by Zapier + HubSpot

Create HubSpot tickets and update new Tactful UCX ticket entries

More things you can do with these apps

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