Skip to content

SMSAPI + Zendesk Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between SMSAPI and Zendesk.


Get started with workflows like: Get SMS messages from SMSAPI for new Zendesk tickets. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Popular Ways to Connect SMSAPI and Zendesk

  • Get SMS messages from SMSAPI for new Zendesk tickets

    Zendesk + SMSAPI

    Try It

Connect SMSAPI + Zendesk in Minutes

It's easy to connect SMSAPI + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Inbound SMS

Triggers whenever a new SMS is received on your SMSAPI account.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New User

Triggers when a new user is created.

Create Organization

Create a new organization.

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Ticket

Triggers when a new ticket is added to a view.

New View

Triggers when a new view is created.

Create Ticket

Create a new ticket.

How SMSAPI + Zendesk Integrations Work

  1. Step 1: Authenticate SMSAPI + Zendesk.
    (30 seconds)

  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)

  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)

  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)

  5. That’s it! More time to work on other things.

Connect SMSAPI + Zendesk