Loading

SMSAPI + Zendesk

Get SMS messages from SMSAPI for new Zendesk tickets

An efficient support team responds quickly. Make sure you and your team stay notified of new tickets by setting up this automation. From then on, Zapier will forward every new Zendesk ticket through to you as an SMS via SMSAPI, letting you react instantly.

An efficient support team responds quickly. Make sure you and your team stay notified of new tickets by setting up this automation. From then on, Zapier will forward every new Zendesk ticket through to you as an SMS via SMSAPI, letting you react instantly.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    SMSAPISMSAPI
    Send Text Message

    Sends a text message.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
smsapi logo
smsapi logo

About SMSAPI

SMSAPI allows you to send text messages automatically. Messages can be fully personalized. You can set a custom sender name up to 11 characters long.
Learn more

Related categories

  • Phone & SMS
zendesk logo

Related categories

Similar apps

Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support
HappyFox integrationsHappyFox integrations

HappyFox

Customer Support