Integrate Smith.ai with Twilio to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Smith.ai with Twilio - no code necessary. See how you can get setup in minutes.

Select a trigger from Smith.ai

A trigger is an event that starts your Zap and runs the workflow. For example, with Smith.ai, a trigger could be "New Call."

A trigger is the event that kicks off your automated workflow.

Setup an action from Twilio

An action is what takes place after the automation is triggered. For example, with Twilio, the action could be "Call Phone."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Smith.ai to Twilio

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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Make work flow with AI

Level up your Smith.ai to Twilio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Smith.ai and Twilio to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

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Provide world-class support with a little help from automation

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Connect Smith.ai and Twilio to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Call
Triggers when a new call is created.
Trigger
Scheduled
Try It
- Campaign ID
  Required
- First Name
- Last Name
- Phone Number
  Required
- Email Address
- Additional Data Field 1
- Additional Data Field 2
- Additional Data Field 3
Action
Write
- Instructions_copy
Trigger
Instant
Try It
- To Number
  Required
- Apply US Prefix
Trigger
Scheduled
Try It
- From Number
  Required
- To Number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write

- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- First Name
- Last Name
- Number
  Required
- Email Address
- What should we do?
  Required
- What if they don't answer?
  Required
- Language
- When would you like us to call back?
  Required
- Summary Email
Action
Write
New Phone Number
Triggers when you add a new phone number.
Trigger
Scheduled
Try It
New Recording
Triggers when a new recording is available on your account.
Trigger
Scheduled
Try It
New Transcription
Triggers when a new transcription is available on your account.
Trigger
Scheduled
Try It
- From Number
  Required
- Alphanumeric Sender ID
- To Number
  Required
- Message
  Required
- Media_url
- Split_message
Action
Write

Learn how to automate Smith.ai on the Zapier blog

Learn how to automate Twilio on the Zapier blog

About Smith.ai

Smith.ai is a call answering & intake service for small & solo businesses. Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients.

Learn more

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