• Placetel logoPlacetel logo
  • Zendesk logoZendesk logo

Placetel + Zendesk Integrations

How to connect Placetel + Zendesk

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  • Placetel triggers, actions, and search
    Accepted Call
    Triggers when a call is accepted.
    Trigger
    Instant
  • Placetel triggers, actions, and search
    Hungup Call
    Triggers when a call is hung up.
    Trigger
    Instant
  • Placetel triggers, actions, and search
    Incoming Call
    Triggers when a new call is coming in.
    Trigger
    Instant
  • Placetel triggers, actions, and search
    Incoming Fax
    When a new fax is incoming
    Trigger
    Scheduled
  • Placetel triggers, actions, and search
    Outgoing Call
    Triggers when a new outbound call is placed.
    Trigger
    Instant
  • Placetel triggers, actions, and search
    Initate Call
    Initiates a call
    Action
    Write
  • Placetel triggers, actions, and search
    Sends a Fax
    Send a fax to number
    Action
    Write
  • Placetel triggers, actions, and search
    Send SMS
    Send a SMS to recipient
    Action
    Write
  • Placetel

    Finds a contact by its phonenumber

    Scheduled

    Action

  • Placetel

    FInds a SipUser

    Scheduled

    Action

  • Zendesk

    Triggers when a new group is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new organization is added to Zendesk.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    Scheduled

    Trigger

  • Zendesk

    Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added to a view.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new user is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new view is created.

    Scheduled

    Trigger

  • Zendesk

    Create a new organization.

    Scheduled

    Action

  • Zendesk

    Create a new ticket.

    Scheduled

    Action

  • Zendesk

    Attach a file to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add a comment to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add one or more tags to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Update an existing organization.

    Scheduled

    Action

  • Zendesk

    Update an existing ticket status or add comments.

    Scheduled

    Action

  • Zendesk

    Update an existing user.

    Scheduled

    Action

  • Zendesk

    Create a new user.

    Scheduled

    Action

  • Zendesk

    Finds an existing agent.

    Scheduled

    Action

  • Zendesk

    Finds an existing group.

    Scheduled

    Action

  • Zendesk

    Finds an existing organization.

    Scheduled

    Action

  • Zendesk

    Finds an existing ticket.

    Scheduled

    Action

  • Zendesk

    Finds an existing user.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific organization.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific ticket.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific user.

    Scheduled

    Action

How Placetel + Zendesk Integrations Work

  1. Step 1: Authenticate Placetel and Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
placetel logo
placetel logo

About Placetel

The PBX from the cloud. Modern business telephony with more than 150 telephone system functions.
Learn more

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

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