Placetel + Zendesk integrations
Create Zendesk tickets from new incoming calls in Placetel
Handling your support request through Zendesk, but still want to offer phone support to your customers? Use this integration to automate the process of creating a ticket for all incoming calls.
- When this happens...Incoming CallTriggers when a new call is coming in.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Placetel and Zendesk
Discover other triggers and actions you can use with Placetel and Zendesk
- Number
Try ItTriggerInstant- Number
Try ItTriggerInstant- Number
Try ItTriggerInstant- Target numberRequired
- SipUIDRequired
ActionWrite
- TypeRequired
- Number
Try ItTriggerInstant- Incoming Fax
When a new fax is incoming
Try ItTriggerPolling - FirstnameRequired
- LastnameRequired
- Phone
- Phone (Work)
- Mobile
- Mobile (Work)
- Address
- Address (Work)
- Email
- Email (Work)
ActionWrite- FromRequired
- ToRequired
- EmailRequired
- FileRequired
- Header
ActionWrite
The PBX from the cloud. Modern business telephony with more than
150 telephone system functions.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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