Placetel + Zendesk
Create Zendesk tickets from new incoming calls in Placetel
Handling your support request through Zendesk, but still want to offer phone support to your customers? Use this integration to automate the process of creating a ticket for all incoming calls.
Handling your support request through Zendesk, but still want to offer phone support to your customers? Use this integration to automate the process of creating a ticket for all incoming calls.
- When this happens...Incoming Call
Triggers when a new call is coming in.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Placetel
The PBX from the cloud. Modern business telephony with more than
150 telephone system functions.
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
