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Ortto + Wootric by InMoment

Create records in Ortto for new responses in Wootric by InMoment

This workflow helps you streamline your customer feedback process. As soon as there's a new response in Wootric by InMoment, it creates a corresponding record in the Ortto app in real-time. This seamless automation saves time, reduces manual data entry, and keeps customer information up-to-date without lifting a finger. Enjoy a more efficient approach to managing customer feedback with this workflow.

This workflow helps you streamline your customer feedback process. As soon as there's a new response in Wootric by InMoment, it creates a corresponding record in the Ortto app in real-time. This seamless automation saves time, reduces manual data entry, and keeps customer information up-to-date without lifting a finger. Enjoy a more efficient approach to managing customer feedback with this workflow.

  1. When this happens...
    Wootric by InMomentWootric by InMoment
    New Response

    Triggers when a new survey response is submitted.

    TriggerInstant
  2. automatically do this!
    OrttoOrtto
    Create Record

    Search your Ortto data for a record based on the provided field or optionally create one if none is found.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Wootric by InMoment triggers, actions, and search

    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    Trigger
    Instant
    Try It
  • Wootric by InMoment triggers, actions, and search

    New Response

    Triggers when a new survey response is submitted.

    Trigger
    Instant
    Try It
    • Choose an activityRequired

    Trigger
    Instant
    Try It
    • Record TypeRequired

    Trigger
    Instant
    Try It
  • Wootric by InMoment triggers, actions, and search

    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    Trigger
    Instant
    Try It
    • EmailRequired

    • Properties

    • Last surveyed

    • External created at

    Action
    Write
    • Record TypeRequired

    • FieldsRequired

    Trigger
    Instant
    Try It
    • Record TypeRequired

    • EventRequired

    Trigger
    Instant
    Try It
ortto logo
ortto logo

About Ortto

Grow your brand faster with a customer data and marketing automation platform designed for businesses who sell online.

Related categories

  • Marketing
wootric logo
wootric logo

About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.
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