OneDesk + Twilio
Create messages on OneDesk tickets when new Twilio transcriptions are available
Want to get notified when info about a Twilio call is available for a particular OneDesk ticket? As soon as Twilio makes a call transcription available to you, get notified on the OneDesk ticket that the call log corresponds to.
Want to get notified when info about a Twilio call is available for a particular OneDesk ticket? As soon as Twilio makes a call transcription available to you, get notified on the OneDesk ticket that the call log corresponds to.
- When this happens...New Transcription
Triggered when a new transcription is available on your account.
- automatically do this!Create Message
Creates a new message on an existing item or project.
- Free forever for core features
- 14 day trial for premium features & apps
New Phone Number
Triggered when you add a new phone number.
Try ItNew Recording
Triggered when a new recording is available on your account.
Try ItNew Transcription
Triggered when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?
About OneDesk
OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.
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About Twilio
An easy tool for developers to send and receive SMS and voice calls.
