Olark + Zenkit Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Olark and Zenkit, with as many as 6 possible integrations. Are you ready to find your productivity superpowers?
Save Olark messages as comments on Zenkit items
Are you using Zenkit to manage your contact database? Never lose track of a single conversation with this handy Zenkit - Olark integration! When someone sends you a message in Olark, Zapier will check your Zenkit contacts collection for their email address, and then add any messages they send as comments on their contact item! This way, your entire conversation will be backed up and time-stamped, without you having to lift a finger!
How this Olark-Zenkit integration works
- You receive a message in Olark.
- Zapier searches through a specified Zenkit collection for the email address of the sender, and creates a new item if it can't find that contact.
- Zapier adds the Olark message as a comment to your customer item.
For Ze/Zapier Team: Step 2 is a Zenkit 'Find or Create Item'. Search text is 'Details Visitor EmailAddress' from Olark. Collection is required, field is optional but whitelisted. If an item containing that email address isn't found, create a new item. Unfortunately since Zenkit is so flexible, we can't know what fields the user will have created, so pre-filling the fields isn't really possible. I could update the help text though.
It's easy to connect Olark + Zenkit and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers once for each message when we get a transcript.
Creates a new item.
Triggers once when we get a new transcript.
Update an item.
Triggers when a new item is created.
Adds a comment to an item.
Triggers when you have a new notification.
Triggers when there is new activity in Zenkit.
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