Microsoft Exchange + Novocall
Create new Microsoft Exchange events from new Novocall schedules
When a new schedule is added in Novocall, this workflow swiftly transposes that information into a Microsoft Exchange event. This efficient process eliminates manual data entry, allowing you to focus on the task at hand. Enjoy a seamless transition from one platform to the other, ensuring your calendars stay up-to-date and your productivity maximized.
When a new schedule is added in Novocall, this workflow swiftly transposes that information into a Microsoft Exchange event. This efficient process eliminates manual data entry, allowing you to focus on the task at hand. Enjoy a seamless transition from one platform to the other, ensuring your calendars stay up-to-date and your productivity maximized.
- When this happens...New Schedule
Triggers when a customer makes a new appointment for a scheduled call.
- automatically do this!Create Event
Create an event in the calendar of your choice.
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Cancel Appointment
Triggers when a customer cancels an existing appointment
Try ItIncoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try ItNew Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try ItSuccessful Call
Triggers when both customer & call rep have picked up the call. (Only after the call has completed)
Try It
Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try ItNew Message
Triggers when a new message is submitted.
Try ItReschedule Appointment
Triggers when a customer change an existing appointment
Try ItCustomer NumberRequired
Call Rep Number
Customer Call Status
Call Rep Call Status
Name
Email
Additional Info
Source
Lead Status
Note
Trigger automated call
