Mailgun + Slack + Filter by Zapier + Zoho Desk
Create Zoho Desk tickets for new Mailgun Route emails and send Slack channel messages
Support inboxes can get noisy with spam and misrouted requests. This integration can help, automatically capturing new inbound emails via a Mailgun Route, creating the right ticket in your helpdesk based on simple keyword rules, and posting a Slack summary. Teams see issues quickly and easily, allowing them to route to the correct queue.
Support inboxes can get noisy with spam and misrouted requests. This integration can help, automatically capturing new inbound emails via a Mailgun Route, creating the right ticket in your helpdesk based on simple keyword rules, and posting a Slack summary. Teams see issues quickly and easily, allowing them to route to the correct queue.
- When this happens...New Inbound Email via Route
Triggers when an incoming email matches a Mailgun route. Automatically creates a route in Mailgun to forward emails to Zapier. Use Zapier Filters and Paths to process emails based on sender, subject, or content.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this...Create Ticket
Creates a new ticket for customer requests.
- then do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
- Free forever for core features
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New Log Data
Triggers when new log entries are found in Mailgun. Because this trigger uses polling, multiple log entries may be returned at once during each polling interval.
Try ItNew Bounce Event
Triggers when an email permanently or temporarily fails in Mailgun.
Try ItNew Delivery Event
Triggers when an email is successfully delivered in Mailgun.
Try ItRoute Expression (Advanced)
Route Identifier
Route Priority
Try It
