Zoho Desk Integrations
Do More With Zoho Desk
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Send a direct message on Slack about new Zoho Desk tickets
Create Trello cards for new Zoho Desk tickets
A synergy between your project management system and help desk is vital when it comes to directly converting customer requests into projects and tracking their progress. With this integration, you can do just that. You can convert a Zoho Desk ticket into a project card in Trello and follow up easily.
Add new Zoho Desk contacts as MailChimp subscribers
Add new Intercom conversations as Zoho Desk tickets
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Launched on Zapier October 28, 2018
Zapier combines Triggers (like "New Contact") and Actions (like "Create Ticket") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Zoho Desk Triggers, Searches, and Actions are supported by Zapier:
Triggers when new contact is created.
Triggers when a new message is added to any ticket in the selected department.
Triggers when a new ticket is created.
Triggers when a new account is created.
Triggers when a new agent is added.
Triggers when a new comment is added to any ticket in the selected department.
Triggers when a status of ticket is changed.
Triggers when a ticket is updated.
Creates a new ticket for customer requests.
Sends an email reply for the selected ticket.
Add a comment to a ticket.
Creates a new contact.
Updates an existing ticket.
Search Ticket (Request) by Ticket number.