Zoho Desk

Zoho Desk Integrations

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Zoho Desk Integration Details

Launched on Zapier October 28, 2018

Zapier combines Triggers (like "New Ticket") and Actions (like "Send E-Mail Reply") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following Zoho Desk Triggers, Searches, and Actions are supported by Zapier:

New Ticket

Triggers when a new ticket is created.

New Contact

Triggers when new contact is created.

New Message

Triggers when a new message is added to any ticket in the selected department.

New Agent

Triggers when a new agent is added.

New Status Change

Triggers when a status of ticket is changed.

New Comment

Triggers when a new comment is added to any ticket in the selected department.

New Account

Triggers when a new account is created.

Updated Ticket

Triggers when a ticket is updated.

Send E-Mail Reply

Sends an email reply for the selected ticket.

Create Ticket

Creates a new ticket for customer requests.

Add Comment

Add a comment to a ticket.

Create Contact

Creates a new contact.

Search Ticket

Search Ticket (Request) by Ticket number.

Find Contact

Finds an existing contact by email.

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Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.