LiveAgent + Microsoft Teams
Send chat messages in Microsoft Teams for new customers in LiveAgent
Easily streamline your customer relations and team communication with this efficient workflow. As soon as a new customer is added to your LiveAgent ecosystem, a chat message will be promptly dispatched in Microsoft Teams. This ensures your team stays in the loop, enabling faster engagement and superior customer service. Transform your business communication with this efficient automation.
Easily streamline your customer relations and team communication with this efficient workflow. As soon as a new customer is added to your LiveAgent ecosystem, a chat message will be promptly dispatched in Microsoft Teams. This ensures your team stays in the loop, enabling faster engagement and superior customer service. Transform your business communication with this efficient automation.
- When this happens...New Customer
Triggers when a new customer is added to system.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItEmail AddressRequired
Name of GroupRequired
EmailRequired
Name
Gender
Role
TeamRequired
Try It
New Customer
Triggers when a new customer is added to system.
Try ItDepartmentRequired
Email AddressRequired
SubjectRequired
Recipient EmailRequired
MessageRequired
Recipient Name
CC Email Address
Conversation Status
Mail Messsage ID
Do Not Send Mails
Is Html Message
Email AddressRequired
Group NameRequired
TeamRequired
ChannelRequired
Member
Highlight Word
Try It
