Jira Service Management + Twilio

Make a phone call in Twilio for each new request in Jira Service Management

Stay on top of your customer service tasks with this handy workflow. When a new request is registered in Jira Service Management, it initiates a phone call through Twilio ensuring prompt responses to customer inquiries. This efficient process not only ensures that no queries are missed, but it also allows you more time to effectively address these requests. Keep your customers satisfied and your service efficient with this integration.

Stay on top of your customer service tasks with this handy workflow. When a new request is registered in Jira Service Management, it initiates a phone call through Twilio ensuring prompt responses to customer inquiries. This efficient process not only ensures that no queries are missed, but it also allows you more time to effectively address these requests. Keep your customers satisfied and your service efficient with this integration.

  1. When this happens...
    Jira Service ManagementJira Service Management
    New Request

    Triggers when a request is created.

    TriggerScheduled
  2. automatically do this!
    TwilioTwilio
    Call Phone

    Call a number or numbers and say a message.

    ActionWrite
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Supported triggers and actions

What does this mean?
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn moreHelp

Related categories

  • Phone & SMS

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