Jira Service Management + Twilio
Create new Jira Service Management requests from new Twilio sms messages
Never miss a customer's request again. With this workflow, each time you receive a new SMS in your Twilio account, a corresponding request is created in Jira Service Management. Easily keep track of client inquiries, streamlining your customer service process making it prompt and efficient. Stay on top of issues without the need to manually input data, giving you more time to focus on delivering solutions.
Never miss a customer's request again. With this workflow, each time you receive a new SMS in your Twilio account, a corresponding request is created in Jira Service Management. Easily keep track of client inquiries, streamlining your customer service process making it prompt and efficient. Stay on top of issues without the need to manually input data, giving you more time to focus on delivering solutions.
- When this happens...New SMS
Triggered when an SMS is sent to your Twilio number.
- automatically do this!Create Request
Create a new request.
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- 14 day trial for premium features & apps
New Phone Number
Triggered when you add a new phone number.
Try ItNew Recording
Triggered when a new recording is available on your account.
Try ItNew Transcription
Triggered when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?
