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How Zapier works
Zapier makes it easy to integrate Iptelecom with SimpleTexting - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Queue: Agent Answered Call" from Iptelecom.
Add your action
An action happens after the trigger—such as "Create/Update a Contact" in SimpleTexting.
You’re connected!
Zapier seamlessly connects Iptelecom and SimpleTexting, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Queue: Agent Answered Call
Triggers when the call in the queue is anwered.
Try ItTriggerInstant - Queue: Agent Log In
Triggers when a new agent log in queue.
Try ItTriggerInstant - Queue: Agent Marked Away
Triggers when agent changes his status on “away”.
Try ItTriggerInstant - Queue: Missed Call
Triggers when the call in the queue is missed.
Try ItTriggerInstant
- Queue: Agent Hung Up Call
Triggers when agent finished the call.
Try ItTriggerInstant - Queue: Agent Log Out
Triggers when a agent log out queue.
Try ItTriggerInstant - Queue: Agent Marked Ready
Triggers when agent changes his status on “ready”.
Try ItTriggerInstant - Queue: Agent Is Offered Call
Triggers when an agent can receive a call from the queue.
Try ItTriggerInstant
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