InvGate Service Desk + PagerDuty
Manage new or updated PagerDuty incidents by creating requests in InvGate Service Desk
Keep your service management efficient and prompt with this workflow. Whenever there's a new or updated incident in PagerDuty, it instantly creates a request in InvGate Service Desk. This streamlines communication between your incident response and service desk teams, ensuring no delay in addressing critical issues.
Keep your service management efficient and prompt with this workflow. Whenever there's a new or updated incident in PagerDuty, it instantly creates a request in InvGate Service Desk. This streamlines communication between your incident response and service desk teams, ensuring no delay in addressing critical issues.
- When this happens...New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.
- automatically do this!Create Request
Creates a new request.
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Event Type
Assigned To
Service IDRequired
Try ItIntegration KeyRequired
Incident KeyRequired
Incident Key Filter Regex
Description
Api Docs Info
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
New Automated Action
Triggers when a new Automated Action is defined.
Try It
Integration KeyRequired
Incident KeyRequired
Incident Key Filter Regex
Description
Integration KeyRequired
DescriptionRequired
Incident Key
Incident Key Filter Regex
Source URL
Source Name
ScheduleRequired
Start TimeRequired
End TimeRequired
Automated ActionRequired
Try It
