Intercom + Zendesk
Update Zendesk users when new Intercom conversations occur
Keep your customer support process seamless and streamlined with this Intercom and Zendesk workflow. When a new conversation occurs in Intercom, this automation updates the user profile in Zendesk, ensuring your team has up-to-date information on each customer. Stay organized and improve your support interactions with this efficient and time-saving solution.
Keep your customer support process seamless and streamlined with this Intercom and Zendesk workflow. When a new conversation occurs in Intercom, this automation updates the user profile in Zendesk, ensuring your team has up-to-date information on each customer. Stay organized and improve your support interactions with this efficient and time-saving solution.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this!Update User
Update an existing user.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It
