Intercom + Zendesk
Update Zendesk tickets when new Intercom conversations arrive
Effortlessly keep your customer support organized with this workflow that connects Intercom and Zendesk. When a new conversation starts in Intercom, it instantly updates a corresponding ticket in Zendesk, ensuring you always have the latest information and can provide timely assistance. Streamline your support process and make sure nothing slips through the cracks with this seamless automation.
Effortlessly keep your customer support organized with this workflow that connects Intercom and Zendesk. When a new conversation starts in Intercom, it instantly updates a corresponding ticket in Zendesk, ensuring you always have the latest information and can provide timely assistance. Streamline your support process and make sure nothing slips through the cracks with this seamless automation.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It
